Frequently Asked Questions

What is the minimum order quantity for curated baskets?

All curated gift baskets require a minimum order of 50 units. Individual products can be ordered in any quantity.

Is delivery really free?

Yes. We offer free delivery on all orders across India with no minimum order value for delivery.

How do I track my order?

After placing an order, you receive a tracking link via email. You can also view tracking on the order detail page.

Can I add my company logo to gifts?

Yes. We offer custom branding on most products. Contact contact@surpriseyou.in or request a quote.

What payment methods do you accept?

Bank transfers, UPI, credit/debit cards, and purchase orders for enterprise clients.

What occasions do you cover?

Onboarding welcome kits, festivals (Diwali and more), birthday return gifts, and wedding return gifts.