Privacy Policy
Last updated: January 2026
SurpriseYou ("we", "our", "us") operates surpriseyou.in and is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform.
Information we collect
- Contact details: name, email, phone number, company name
- Delivery address for order fulfillment
- Order history and preferences
- Payment information (processed securely via third-party gateways)
- Technical data: browser type, IP address, pages visited (via analytics cookies)
How we use your information
- Process and fulfill your orders
- Send order confirmations and tracking updates via email
- Respond to enquiries and quote requests
- Improve our products and services
- Measure site performance and advertising effectiveness (Google Ads)
Cookies and third-party services
We use cookies and similar technologies for essential site functionality and analytics. Google Ads conversion tracking (gtag.js) may set cookies to measure advertising performance. You can control cookies through your browser settings.
Data retention
Order and account data is retained as long as needed to fulfill orders, comply with legal obligations, and resolve disputes. Enquiry form submissions are retained for up to 24 months.
Data security
We implement industry-standard security measures to protect your personal data. We do not sell your information. We share data only with service providers required for order fulfillment (couriers, payment processors) and as required by law.
Your rights
You may request access, correction, or deletion of your personal data by emailing contact@surpriseyou.in.
Jurisdiction
This policy is governed by the laws of India. SurpriseYou is based in Bengaluru, Karnataka.